Understand How Synology Remote Access Works using Synology Quickconnect

fixcomputer

5 years ago

Synology Quickconnect is a service provided free of charge which allows you to easily remote access and connect to your diskstation anywhere in the world. All is make possible even without you having any technical, network knowledge and without the need to setup any port forwarding in your network router.

When Quickconnect is setup successfully, the synology nas will keep a “live” connection to the quickconnect server. This live connection allows any device to perform a synology remote access anywhere in the world to connect directly to your NAS, with your unique synology quickconnect ID.

Take note that quick connect ID only works well when you are using Synology Apps. Eg DS File, DS Video, etc.

To Download synology programs / apps,

Android – https://play.google.com/store/search?q=synology

Mac / Windows – https://www.synology.com/en-global/support/download

Apps which can work with synology quickconnect to allow external access.

Synology Drive
DS File
Synology Moments
DS Audio
DS Video
DS Pjoto
Synology Chat
DS Cam
DS Note
DS Cloud

It even allows you to directly access your NAS with a web browser anywhere in the world, if correct permission is configured.

Steps to Setup Synology QuickConnect For Remote Access

Login into your Synology NAS using the admin account.
Click on “Control Panel” (image below)
synology screen after initial login
Look under “Connectivity” > “QuickConnect“
And the above screen will appear.
Tick the box, Enable QuickConnect. Login or register for a synology account if you do not have one. Click on the blue wording “Log in or register a Synology Account” and the following box will appear.
If you do not have a synology account, follow thru to create a new account. Else sign in.
If you need to create an account, you will be prompted for the following details.
Once the above information has been submitted, you should receive the activation email sent by synology. If you didnt receive it, check your junk / spam folder. (image below)
Once activated, refer back to step 9 and sign in with your newly created synology user account. Select a unique and preferably long name for your quickconnect ID (read more below).

Troubleshooting if quickconnect doesnt work.

Check that your NAS is powered on (if possible)
has internet connection (if possible)
Check if service quickconnect is up. https://www.synology.com/en-global/support/synology_service

Enabling Synology Quickconnect ID For Synology Remote Access – Security Concerns

With QuickConnect, you will be able to perform synology remote access and easily retrieve your data. However, this means that others can do perform the same task too!

There are some ways to mitigate this issue.

Choose a long synology quick connect ID!

With a long ID, it will be harder for others to guess your unique details. If they cant find out your quick connect ID, they cant connect to you!

Choose a strong and long password

Even if they manage to find out your quickconnect ID, it is useless if they are sign in.

Select a long, yet easy for you to remember password, so that you do not forget the password.

Disable the default Admin Account

Anyone who has setup enough synology NAS will know that the “Admin” is the administrator account. By disabling the default admin account, you make it harder for them to guess your administrator login credential.

Limit QuickConnect Permission

Open Control Panel > Quickconnect > Advanced (images below) And untick the permission you do not require.

Eg, if you do not need remote feature for DSM, disable it. If you only require on the go access, enable only Mobile Application.